Hello, Corisa,
You can not access the dashboard after the program has expired. I'd request you to uninstall the expired program using AVG Clear tool and re install AVG Internet Security with new license number. Click on this link for instructions to download and run AVG Clear tool.
Then refer to steps in this link on how to download and install AVG Internet Security. If the installation setup did not ask you to enter a license number, please follow the steps below to complete the activation after installation.
1. Open AVG Internet Security.
2. Click on My AVG -> My Subscription.
3. Click on 'Enter new license'. (If you do not see this option, click 'Logout' to see it).
4. Type in the new license, follow the on screen instructions to complete the activation.
Hello
I have AVG Internet security on auto bill every 12 months.
I didn't realize it had been re-billed, so I didn't see the email until a few days ago. Now my program is saying "Internet Security Expired"… and an option to renew. But I have the new license number from my email - there's no menu option anywhere on the screen to type it in?!
I'm just wondering what to do??
Thank you.
Hello, Corisa,
You can not access the dashboard after the program has expired. I'd request you to uninstall the expired program using AVG Clear tool and re install AVG Internet Security with new license number. Click on this link for instructions to download and run AVG Clear tool.
Then refer to steps in this link on how to download and install AVG Internet Security. If the installation setup did not ask you to enter a license number, please follow the steps below to complete the activation after installation.
1. Open AVG Internet Security.
2. Click on My AVG -> My Subscription.
3. Click on 'Enter new license'. (If you do not see this option, click 'Logout' to see it).
4. Type in the new license, follow the on screen instructions to complete the activation.