No, I did check for that first. There's only 2015 showing in Cotnrol Panel and only 2015 showing on the license page in AVG.
Carol, it seems you have not yet uninstalled AVG 2014. Please check it and uninstall to stop the expiry notices.
Please feel free to contact us should you need any further assistance.
For the last few years, I have had Internet Security installed on our computers. This year when it was time to buy new coverage, I went with AVG Protection multidevice. I understand that Protection does not use license numbers, instead authorizing via the Zen login. That is fine. But how do I get rid of the nags that keep popping up every few minutes from Internet Security 2014, because it has expired?
Carol, AVG Protection includes Internet Security. Have you by any chance ended up with 2 different versions of IS on your system?.
AVG Guru
No, I did check for that first. There's only 2015 showing in Cotnrol Panel and only 2015 showing on the license page in AVG.
Thank you. I called AVG Customer Service on 3/29/15 and we did work it out. In case anyone else has the same problem, I would like you to know that according to Control Panel AVG 2014 had already been uninstalled. I saw it uninstall while Zen was installing. AVG 2015 was the only version on the computer. There appeared to have been some naming confusion in the packages. My problem has been resolved.
Carol, it seems you have not yet uninstalled AVG 2014. Please check it and uninstall to stop the expiry notices.
Please feel free to contact us should you need any further assistance.