Internet security firewall settings

Hello,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly look into it and help you.
Please mention the name of the VPN program installed on your computer. If AVG Secure VPN, I request you to repair the AVG Secure VPN and check the status.
To repair the AVG Secure VPN, please follow the steps mentioned the below article and follow the same for AVG Secure VPN.
Repair AVG product.
Please ensure your network connection is selected as a private connection, to check that follow the below steps.

  • Open the AVG Internet Security.
  • Select the Web & Email tile > 'Enhanced Firewall'
  • Make sure your network connection is selected as 'I trust this network'.
Before following the above steps, make sure the AVG Internet Security on your computer is up to date latest version.
Updating Virus definitions and AVG AntiVirus application version
Keep us posted.
Thank you.

I have a question i have a seperate vpn app seperate from avg and when i try to enable the kill switch the internet connection doesnt work anymore and they told me its probably the firewall from avg. how do i configure it, on the browser it says “DNS address could not be found” “this site cant be reached”. On avg forum it says •enable internet conection sharing mode •switch network profile from public to private (but theres 2 my home wifi profile and theres the vpn profile in the avg setting so which one?) •go to system rules and enable everything 

…which i did everything still not working.

Hello,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly look into it and help you.
Please mention the name of the VPN program installed on your computer. If AVG Secure VPN, I request you to repair the AVG Secure VPN and check the status.
To repair the AVG Secure VPN, please follow the steps mentioned the below article and follow the same for AVG Secure VPN.
Repair AVG product.
Please ensure your network connection is selected as a private connection, to check that follow the below steps.

  • Open the AVG Internet Security.
  • Select the Web & Email tile > 'Enhanced Firewall'
  • Make sure your network connection is selected as 'I trust this network'.
Before following the above steps, make sure the AVG Internet Security on your computer is up to date latest version.
Updating Virus definitions and AVG AntiVirus application version
Keep us posted.
Thank you.
Hello, 

We understand that you want to use other VPN program without blocked by AVG firewall component. Please refer following article to know how to allow your VPN program with AVG Firewall. 

Setting up Enhanced Firewall application rules in AVG Internet Security (https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-Application-Rules)

Please try the above steps and let us know if its help you. Thank you. 
No my vpn is not with avg its different company application only antivirus is avg not vpn. Abd theres 2 options for public/private network selection both are on public the orginal home network wifi & the vpn server network also which one do i make private(or both)? And please re-read my entire description above so you know exactly what im talking about.