Internet Security incompatible with installed product

General discussion
3

Hello Michael,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to install AVG Internet Security, please follow the instructions and get this sorted. If you face any issues, please use the email link to contact our Technical support team via chat to get help. Thank you for understanding.

1

I tried to upgrade ti AVG Internet Security. When trying to install I get the message that it cannot install as it is incompatible with another product. It does not indentify the other product. I would like to cancel the subscription to Internet Security and get my $99 back. How do I do this?

2

Hello Michael,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to install AVG Internet Security, please follow the instructions and get this sorted. If you face any issues, please use the email link to contact our Technical support team via chat to get help. Thank you for understanding.