Hi Balasubramanian
I have seen your mail. It is not clear how you want me to get the screenshot to you; the support process is rather convoluted/confusing. I will try to attach it to this message. Regards
Hello Rch,
We will help you to get this sorted.
We have sent an email and requested a screenshot to proceed further.
We have also explained about duplicate subscriptions found on your account.
Please revert to our email without changing its subject.
Thank you.
Following my ad-on subscription for multi-device protection, installation completed, but activation process continues to hang. How can I complete the activation process, please?
Hello Rch,
We will help you to get this sorted.
We have sent an email and requested a screenshot to proceed further.
We have also explained about duplicate subscriptions found on your account.
Please revert to our email without changing its subject.
Thank you.
Hi Balasubramanian
I have seen your mail. It is not clear how you want me to get the screenshot to you; the support process is rather convoluted/confusing. I will try to attach it to this message. Regards