Internet Security Not Protected message

Thank you Alan.


User-added image

Hello Alexander,

I understand that you keep receiving message from AVG Internet Security that your computer is not protected. Please send me the screenshot http://avgclick.me/getscreenshot of the AVG error message you received, we will check the same and assist you further.

I am using Windows 10 for Home.  My AVG subscription is being used on 2 devices.  I keep getting the message that I am not protected on my internet security on the AVG dashboard, but underneath that message (highlighted in red with an exclamation mark) all the component items have green tick against them (i.e. Basic and Full protection lists) Why am I still getting the error message on the internet security summary line?

Kind regards

Alex

Hello Alex,
Thank you for providing screenshots. In this case, I request you to repair AVG Protection (http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG), update (open AVG Internet Security > menu > settings > update) it one more time and reboot your computer once. After reboot, please check if your AVG program is working fine.
Best regards,
Alok.

Alex, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hello Alexander,

I understand that you keep receiving message from AVG Internet Security that your computer is not protected. Please send me the screenshot http://avgclick.me/getscreenshot of the AVG error message you received, we will check the same and assist you further.