To be honest, I cannot remember which email address I originally registered with. I don't have access to any old email addresses any more. I've looked for the order ID but cannot find it. Is there anything else that might help, such as the licence number?
Stuart, the email address that you have provided us is not registered. Please let us know the registered email address or order id of the product so that we could check the account for you.
Thank you.
Dear AVG,
I cannot see my subscription to Internet Security on My Account. I've seen from other forum posts that I should be able to see this under 'Products' but I do not have a 'Products' tab on My Account. Please advise.
Thanks.
I cannot see my subscription to Internet Security on My Account. I've seen from other forum posts that I should be able to see this under 'Products' but I do not have a 'Products' tab on My Account. Please advise.
Thanks.
Hello Stuart,
We request you to contact our technical chat support via https://support.avg.com/support_contact_form?l=&retUrl=support_sales to get assistance regarding this issue.
Please feel free to contact us again should you need any further assistance.
Stuart, the email address that you have provided us is not registered. Please let us know the registered email address or order id of the product so that we could check the account for you.
Thank you.