Internet Security problem

Hello Carol.
You can find answer to your question together with your other post here https://support.avg.com/answers?id=9065p000000PrpD.
Please try to keep the whole conversation in one thread to speed up resolution.

My AVG antivirus is failing to load the UI.  When you hover the mouse over the icon you get a message saying "You are Unprotected" and when you try to open it the message says "UI Failed to load.  This is really embarrassing.  Your protection is running, but the UI is having a really bad day.  Exit". 

Can you help?

Hello Carol.
You can find answer to your question together with your other post here https://support.avg.com/answers?id=9065p000000PrpD.
Please try to keep the whole conversation in one thread to speed up resolution.