Internet security programe just opening to a black screen

AVG Protection
1

I have tried repair and uninstall and reinstall a number of times but still the same. A couple of days ago I contacted AVG support and a guy came on to my pc remotly to try and sort out but could not.  He said he would get someone to contact me with a resolution but so far not heard anything.  Any one any ideas how to sort?

7

i had the same problem, only formatting and installing a new windows system helped me, but in the meantime when avg was not working from my metamask wallet, 3.5k USD in crypto was stolen :((

6

Hi John,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
Upon checking our records, we see that the ticket has been forwarded to our senior level support.
They're currently investigating the issue. You'll receive an email from them at the earliest. Your patience is highly appreciated.
Thank you for your understanding in advance!

8

Hello Jim. 
Thank you for contacting AVG Community Support.
We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.

3

Hi All

AVG support have sorted this out for me.

4

We're glad to know that, John.
Thank you for updating the status. Have a great day. Stay safe!

5

Hello Jim. 
Thank you for contacting AVG Community Support.
We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.

2

Hi John,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
Upon checking our records, we see that the ticket has been forwarded to our senior level support.
They're currently investigating the issue. You'll receive an email from them at the earliest. Your patience is highly appreciated.
Thank you for your understanding in advance!