Hello Peter.
We'll certainly help you. You have been charged the full price because you agreed for automatic renewal of AVG Internet Security when you bought it initially, and the discount is not applicable in the event of an automatic renewal. We'd request to contact our sales team (https://support.avg.com/support_sales?l=en) for help to cancel the recent charge and renew at proposed 10% discount.
Dear AVG, I received a reminder YESTERDAY that my Internet Security would expire in 15 days with an opportunity to renew and save 10%. However I have TODAY been charged £59.99 for renewal.
I am happy to renew my subscription but can you please ensure I receive the 10% offer.
Hello Peter.
We'll certainly help you. You have been charged the full price because you agreed for automatic renewal of AVG Internet Security when you bought it initially, and the discount is not applicable in the event of an automatic renewal. We'd request to contact our sales team (https://support.avg.com/support_sales?l=en) for help to cancel the recent charge and renew at proposed 10% discount.