Internet Security runs TuneUp at end and asks to buy. I have it

Hello Dave,

From your description, we assume that your AVG TuneUp awaits activation.
We've sent you an email with further instructions. Please check your inbox/spam folders for the email and use it to revert to us.

I have purchased Ultimate in My Subscription, inc TuneUp.  I run Internet Security.  At the end it asks Performance issues which I run.  It then asks me to buy TuneUp when I already have it.  How can i stop that or auto run TuneUp

Hello Dave,

From your description, we assume that your AVG TuneUp awaits activation.
We've sent you an email with further instructions. Please check your inbox/spam folders for the email and use it to revert to us.

No.  TuneUp is activated and I use it regularly.  It is in my "My subscriptions" list.  error is Interset security runs into "performance issues" and does not recognise that I have tune up.  how can i add a screen shot?

I've sent a screen shot to support@help.avg.com
I'm running through it again after re-using the activation code to prove it