Internet Security shows Secure VPN installed and tells me to buy Secure VPN

General discussion
3

Hello Scott,

I will check this for you.

You have an active subscription of AVG Secure VPN and AVG Ultimate on your account.

Let us check if AVG Internet Security and AVG Secure VPN activated on your computer.

Open AVG Internet Security, click on "My AVG->My Subscriptions", from here check if the product is activated.

Similarly, open AVG Secure VPN, click on "My AVG->My Subscriptions", from here check if the product is activated.

If yes, I have sent you an email, please follow the steps from the email to get connected with our advanced support, they will check this for you.

1

AVG Internet Security shows Secure VPN (SVPN) is installed, says I have privacy issues, and tells me to buy SVPN to resolve issues. SVPN is on. What's going on?

2

Hello Scott,

I will check this for you.

You have an active subscription of AVG Secure VPN and AVG Ultimate on your account.

Let us check if AVG Internet Security and AVG Secure VPN activated on your computer.

Open AVG Internet Security, click on "My AVG->My Subscriptions", from here check if the product is activated.

Similarly, open AVG Secure VPN, click on "My AVG->My Subscriptions", from here check if the product is activated.

If yes, I have sent you an email, please follow the steps from the email to get connected with our advanced support, they will check this for you.