Internet security starts with hacker attacks disabled

AVG Protection
10

Hello Midhun - hopefully this is who am I responding to but not certain so apologies in advance if I have tagged someone else outside of AVG.

Re:  Hacker Attacks Module:
I am experiencing the same issue as above and as per posts from users.  When the AVG Internet Security software "starts" (auto starts as per my AVG settings) the only module that does not "start" and is disabled is "Hacker Attacks"  and I have to manually turn it on or enable the module.  However I can often forget and it can be disabled all day every day unless I go into the program to disable temporarily when doing my backups and see that it is showing as not running.  What I don't understand is why there is not an "X" over the little icon in the right hand side bottom indicating that it is not fully functioning?  It frightens me just exactly what type of issues this may have caused our business in the way of security.  So what is the fix (if any) or workaround for this issue?
any thanks for your assistance.
Judy Ruthven
Associate Accountant
Account in the name of Bruce Ruthven or B Ruthve Tax & Accounting

2

Hi Judy,

We're glad to look into this & help you.
Please write back to us in your own post, which will reveal the AVG account to us & help us to proceed further. 
Thank you for your understanding in advance!

9

Hi Radoslaw,

We're glad to help you with this.
Please clarify whether Password protection is disabled at every startup & whether manually enabling it keeps the component active at restart.

1

My internet security starts with hacker attacks disabled, i have to manually enable it every time. How to change it?

3

after manual activation, it remains on.  password protection at startup of windows is enabled.

5

the case has not been resolved, manual launch after each windows startup is not a solution.
I still have to turn it on manually "Hacker Attacks",each time you start your computer

8

Hello Midhun - hopefully this is who am I responding to but not certain so apologies in advance if I have tagged someone else outside of AVG.

Re:  Hacker Attacks Module:
I am experiencing the same issue as above and as per posts from users.  When the AVG Internet Security software "starts" (auto starts as per my AVG settings) the only module that does not "start" and is disabled is "Hacker Attacks"  and I have to manually turn it on or enable the module.  However I can often forget and it can be disabled all day every day unless I go into the program to disable temporarily when doing my backups and see that it is showing as not running.  What I don't understand is why there is not an "X" over the little icon in the right hand side bottom indicating that it is not fully functioning?  It frightens me just exactly what type of issues this may have caused our business in the way of security.  So what is the fix (if any) or workaround for this issue?
any thanks for your assistance.
Judy Ruthven
Associate Accountant
Account in the name of Bruce Ruthven or B Ruthve Tax & Accounting

6

Hi Radoslaw,

We're glad to help you with this.
Please clarify whether Password protection is disabled at every startup & whether manually enabling it keeps the component active at restart.

7

I am glad that you issue has been resolved, Radoslaw. 
I appreciate your time and effort in this. 
Please feel free to contact us if you have any issues in the future.

4

We're sorry to hear that the issue persists, Radoslaw.

We've sent you an email with detailed instructions to fix this issue.
Please check your inbox/spam folders to find the email and use it to get back to us.