Hello Gil,
We are sorry for the inconvenience caused.
May I know the operating system of your PC?
I have everything except the Internet Security downloaded. It reaches the 87% mark and stops. I also get the error message: 0XA0010004: Wait operation timed out.
Any ideas? Thanks
Hello Gil,
We are sorry for the inconvenience caused.
May I know the operating system of your PC?
We request to run the AVG Reset Access tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe
Also please use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 .
Please try the installation and let us know the status of it.
OK, what email address do I send these screenshots to?
Thanks
Hello Gil,
We are sorry that you are unable to install AVG Internet Security and encountering error code with it. In order to assist you better, please send us the screenshot of the error code window. Please use this article to show steps to create a screenshot http://avgread.me/1aZxsAV .
Thank you.
Yes,it is the trial version, but after this problems, I am having second thoughts about using this program at all now.
Thanks
OK, I tried to run the reset access tool and it directed me to restart my computer, I did that and it simply went back to the same thing. What would you suggest that I try now?
Thanks
We kindly request you to provide the screenshot of the issue on the community page. Please open your community page and you could find a box to mention an answer or comment. Please click on the box and you could find the "Image" [mountain symbol] option on the top side of the reply box to attach the screenshot.