Internet Security subscription is not showing in products

AVG Protection
3

Hello Dominic,
We'd be glad to sort this out.
We couldn't locate any active subscriptions registered under your current account. Are you trying to log into your AVG MyAccount with this e-mail address (dom.shar*.co.uk)?
Instead, we found an active subscription of AVG Internet Security Multi-devices under different e-mail address. An e-mail has been sent to you with detailed information and revert to us for further assistance. Thank you.

1

I purchased Internet security 2 year subscription last year, however AVG on my computer seems to be operating under Free trial, and subscription is not showing in my products on MyAccount. How can I sort this?

2

Hello Dominic,
We'd be glad to sort this out.
We couldn't locate any active subscriptions registered under your current account. Are you trying to log into your AVG MyAccount with this e-mail address (dom.shar*.co.uk)?
Instead, we found an active subscription of AVG Internet Security Multi-devices under different e-mail address. An e-mail has been sent to you with detailed information and revert to us for further assistance. Thank you.