Can you please post on this forum the other emails that you have sent me since this one, This will be the only way that I can access ther links you have given me in those mails. Thanks,
Hello Mac,
We are sorry for the inconvenience caused to you. We will surely help you to resolve it.
As you are unable to connect with remote support, you can reach our phone support using below information.
USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542
Also, we will escalate your request to concerned team. They will get back to you with email steps. If you have any issues, please do let us know.
case no. 12259503
I'm responding to your mail about loss of connection with you during reboot.My omputer since has just gone haywire.Half an hour to reboot etc
I CANNOT find a way of cennecting to your remote support website Why do you make this so difficult for your paying customers?
I need to have a way of linking to you and am at a loss. my computer email does not function properly. I read your mail on my phone.
Please helpThanks Mac Lambert
We have sent you this email as mentioned in the email.
Please follow the below steps to connect with our remote team:
A skilled AVG technician can remotely connect to your computer via a secure connection and fix the issue quickly and effectively.
You can start the remote connection at your convenience, the service is available 24/7. You will be able to watch the progress and chat with the technician until the issue is resolved to your satisfaction.
To take advantage of this service, simply request the remote connection at your convenience by following these steps:
Visit the AVG Remote Support website https://support.avg.com/service_redemption?EntryId=1406366083&l=en
Fill in the short form. Your Case number is available in the subject of this e-mail.
Click Connect to an expert. A remote support file will be downloaded.
Run the downloaded file.
Use the opened window to chat with the AVG technician.
Let us know, if you need further help.
Hello Mac,
We are sorry for the inconvenience caused to you. We will surely help you to resolve it.
As you are unable to connect with remote support, you can reach our phone support using below information.
USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542
Also, we will escalate your request to concerned team. They will get back to you with email steps. If you have any issues, please do let us know.
We're sorry for the inconvenience caused, Mac.
You can refer to the below articles to install & activate your AVG Internet Security:
Installation: https://support.avg.com/SupportArticleView?urlname=Install-AVG-Internet-Security
Activation: https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security
You can use the activation code we sent via email to activate your Internet Security.
For better assistance, we'd recommend that you contact our customer care over the phone.
Let us know if you have further queries.