Internet security update

AVG Protection
4

Hello Stephen,
I understand the inconvenience caused. I am sure we will be able to fix this together. Please share a screenshot of the error message (update failed) to assist you further. We could do this definitely better with your cooperation. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

5

AVG screenshot

1

Internet security update fails despite good internet connection

3

Hello Stephen,

I apologize for the inconvenience. I see that the update got corrupted, we need to reinstall AVG by installing the new version. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG by running AVG Remover and AVG Clear tool.

Once you uninstalled AVG program, please reinstall the new version https://www.avg.com/en-us/download

If you face any difficulties, please contact us to assist further.

2

Hello Stephen,
I understand the inconvenience caused. I am sure we will be able to fix this together. Please share a screenshot of the error message (update failed) to assist you further. We could do this definitely better with your cooperation. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.