Internet security-you are unprotected

Hello Tandy,

You need to activate your product to fix this issue. Let us know the version of AVG you have installed. Open AVG Internet Security -> Menu -> About -> check its version.

This morning my computer indicates my full protection has expired. This doesn't make sense.

  1. Open your existing AVG Product
  2. Open the "Options" menu and click "Reactivate"
  3. Enter the following license number and click "Activate"
IM7H3-JMUXM-4S2EG-QFEBY-7EQTI-UXXXX
Order details
Renewal order number: 1068751xxxx
Original order number: 4989245xxxx
Renewal date: July 22, 2018


Payment details
Card ending ****************
Subtotal: $99.99
Tax: $6.00
Total: $105.99

I tried to put my license number in and it says there is a problem with it.
what do I need to do to get my coverage back that I renewed July 22, 2018

Hello Tandy,

You need to activate your product to fix this issue. Let us know the version of AVG you have installed. Open AVG Internet Security -> Menu -> About -> check its version.

SOFT WARE VERSION    19.1.3075 (build 19.1.4142.454)
U I VERSION        1.0.143