Sandy,
Thank you for contacting us with your concerns. We see that you have an active AVG Internet Security - Unlimited (1 year subscription) valid till 31st Jan 2018 and AVG Internet Security (2 computers) license which is going to expire on 22nd Feb 2017. Since you have an active multidevice subscription which you can install on any no.of computers, we have disabled the auto renewal on your AVG Internet Security (2 computers) license.
Please uninstall your existing AVG on your PC and follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to download and install new AVG successfully.
Feel free to let us know if you require any further assistance.
Currently my subscription of AVG Internet Security for two computers will expire in February. The email says it will automatically renew in a couple of weeks. I want to continue the same product but for only one computer. Will the security end for the two computers when I purchase security for one computer or do I need to cancel the security for the two computers and then purchase security for the one computer?
Sandy,
Thank you for contacting us with your concerns. We see that you have an active AVG Internet Security - Unlimited (1 year subscription) valid till 31st Jan 2018 and AVG Internet Security (2 computers) license which is going to expire on 22nd Feb 2017. Since you have an active multidevice subscription which you can install on any no.of computers, we have disabled the auto renewal on your AVG Internet Security (2 computers) license.
Please uninstall your existing AVG on your PC and follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to download and install new AVG successfully.
Feel free to let us know if you require any further assistance.