Hi Joseph,
We're glad to look into this & help you.
Please let us know the version of AVG that is installed on your computer (Open AVG Internet Security - Menu - About).
Also, let us know if there is any other antivirus installed. Reason being, multiple security sotware on the same computer will compete for resources & conflict with each other.
Hello Joseph,
We understand your frustration, this is not the expected behavior of the AVG program, we regret the inconvenience caused.
We've sent you an email that offered free additional support to investigate further and resolve this matter.
Please check for the email and revert to us. Please keep the whole conversation in one thread to speed up the resolution.
We look forward to resolving this matter for you without further delay.
Thanks for your understanding in advance.
Just installed and activated newest version of Internet Security. Software runs fine and no other problem except Windows 7 computer takes FOREVER to shut down. Settings issue or problem with software??
Thanks for the information provided, Joseph.
For better understanding, please clarify that how do you confirmed that AVG causing this shutdown/ slow down issue on your computer?
I request you to uninstall the AVG Internet Security program for troubleshooting purpose and check the shut down time, if you feel the huge time difference of shut down time with AVG and without AVG. Please let us know and revert to this post, we will look into it closely and help you with the additional support to investigate on this matter.
I had Vipre Internet Security installed but it was completely uninstalled and the registry cleaned. No oither security programs. AVG software version: 22.3.3228 (build 22.3.7108.719)
Hello Joseph,
We understand your frustration, this is not the expected behavior of the AVG program, we regret the inconvenience caused.
We've sent you an email that offered free additional support to investigate further and resolve this matter.
Please check for the email and revert to us. Please keep the whole conversation in one thread to speed up the resolution.
We look forward to resolving this matter for you without further delay.
Thanks for your understanding in advance.
We're sorry to know that, Joseph. However, upon checking it in our end, the link works fine. Please try visiting this link in a different browser & check if it helps: How to uninstall AVG Internet Security | AVG
My system always booted and shut down FAST within a matter of seconds due to having plenty of memory and an SSD drive. Problem did not start until installation of AVG.