I purchased this product today and it won't install. I get error code 0xa0010004, 'unexpected error.' What's going on and how do I get the product to install?
Hello James,
I am sorry to hear that. I would suggest you to follow the instructions in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
to run the AVG remover and AVG clear tool to remove the traces completely from your computer. Then reinstall AVG Internet security unlimited updated version on your PC.
If you face any difficulties, please contact us.
Hello James,
I am sorry to hear that. I would suggest you to follow the instructions in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
to run the AVG remover and AVG clear tool to remove the traces completely from your computer. Then reinstall AVG Internet security unlimited updated version on your PC.
If you face any difficulties, please contact us.