Internet Security

Thank For Your Help All Sorted

Hi Mandy,

I understand the situation. Don’t worry I'll help you with your issue.
Please follow the steps below to resolve the issue:

1. Please open AVG Internet Security>My AVG>My Subscriptions.
2. Please click on "Log out" on AVG Subscription Tab and then you will be able to find "Remove License" option. If the Logout Option is not available, please click on Remove License.
3. Click on it and wait for the process to get finished.
4. Once it is completed please restart your PC and get into subscriptions tab to click on "Log into account"
5. Enter the AVG my account credentials and check whether it activates your recent subscription.

Bought For One Year & It Says Iv Got The Free Version, Paid For It Yesterday

Hi Mandy,

I understand the situation. Don’t worry I'll help you with your issue.
Please follow the steps below to resolve the issue:

1. Please open AVG Internet Security>My AVG>My Subscriptions.
2. Please click on "Log out" on AVG Subscription Tab and then you will be able to find "Remove License" option. If the Logout Option is not available, please click on Remove License.
3. Click on it and wait for the process to get finished.
4. Once it is completed please restart your PC and get into subscriptions tab to click on "Log into account"
5. Enter the AVG my account credentials and check whether it activates your recent subscription.

Thank For Your Help All Sorted