Hello Ian,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG interface which shows "Restart", so we can check and help you. Click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, Let us know the version of AVG you are using in your computer. Thank you.
it says im not protected needs to restart pc done that still wont work
Ian, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru