Hello Hartmut,
I'm sorry for any inconvenience caused. From your account, I can see that you have placed an order for AVG Internet Security - 12 Months on 12/26/17. However, the license for AVG Internet Security is not yet synchronized with your AVG MyAccount. I have escalated your case to our senior team, we will contact you once we receive a reply or you can contact us after 4 to 5 business days to know the status of AVG Internet Security license synchronization.
Best regards,
Alok.
Hello Hartmut,
I'm sorry for any inconvenience caused. From your account, I can see that you have placed an order for AVG Internet Security - 12 Months on 12/26/17. However, the license for AVG Internet Security is not yet synchronized with your AVG MyAccount. I have escalated your case to our senior team, we will contact you once we receive a reply or you can contact us after 4 to 5 business days to know the status of AVG Internet Security license synchronization.
Best regards,
Alok.
I bouhgt AVG Internet Security for 1 year for 19,99 € and received a mail from avg.cs@digitalriver.com with the ordernumber
11558887172. I loaded down and my system (windows 10) says the program is installed.
But, when I call AVG myaccount I cannot find this Product "Internet security".
Have I been fooled ?
Please tell me what is going on.
Thank You very much !
Hartmut Schultz