Invalid License

Other products
6

Hello Stephanie,
We understand how something like this can really try your patience.
To get your issue fixed, we request you to run AVG remover tool and then install AVG Antivirus free to get this issue fixed.
To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.

1

I have just installed a copy of the AVG antivirus free but it refuses to update, saying I have an invalid license. I have tried uninstalling and reinstalling multiple times but I'm still having the problem. Could anyone please help?

4

Hello Stephanie,
We understand how something like this can really try your patience.
To get your issue fixed, we request you to run AVG remover tool and then install AVG Antivirus free to get this issue fixed.
To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.

5

NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Antivirus Free 2016 we request you to use the offline installation. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
For 32 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Feel free to contact us for any further assistance. Have a great day, Aravind AVG Customer Care.

2

Hi Aravind, i followed your directions but am still having the same error. What do I do now?

3

Hello Stephanie,
We regret for the inconvenience caused. Could you please provide us with the screenshot, so that we could analyze the issue and assist you better in resolving the issue. Please have a look at this article http://avgread.me/1aZxsAV to attach a screenshot.
Thank you.

7

Hi Aravind, i followed your directions but am still having the same error. What do I do now?