INVOICE number(Invoice number removed)

Hello Margit,
We regret for the inconvenience caused. Could you please provide us with the screenshot, so that we could analyze the issue and assist you better in resolving the issue. Please have a look at this article http://avgread.me/1aZxsAV to attach a screenshot. Thank you.

Invoice date 29-06-2016          - Order number(Order ID Removed)
Payment method : credit card,
I do not understand why AVG all the time write me to buy Pro again, when I already have paid
dkk 259  d. 29-6-2016?. Please help me as soon as possible or refund me the money before 14 dayes.

On another PC I. AVG PC TuneUp ( 24 month )  for which I paid DKK 324:   Order number(Order ID removed)
Key:(license number removed)It does not work either. When it tells me, that AVG want me to signe my code it will not be accepted, even I know, it is correct!
Please help me as sson as possible!!
With regards
Margit Møller, Denmark
(email ID Removed)
 

Margit, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hello Margit,
We regret for the inconvenience caused. Could you please provide us with the screenshot, so that we could analyze the issue and assist you better in resolving the issue. Please have a look at this article http://avgread.me/1aZxsAV to attach a screenshot. Thank you.