Hi Manoj,
This isn't the experience we want you to have. We'd like to help you with this.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
They'll be able to track the previous incident & help you with that ticket status.
Thank you for your understanding in advance!
I am unable to activate my AVG vpn on my iPhone and iPad using the activation code because: Due to changes in the App Store Review Guidelines, it is not possible to activate AVG Secure VPN for iOS with an activation code in app. So I have to activate through an AVG customer account using the same email as used to purchase the subscription however because I purchased the subscription through GroupOn that does not work. I have an account using the email manoj@mdevani.com but it does not show any AVG subscriptions. I was told by AVG support that someone from your specialist mobile phone support had been informed to escalate this case to resolve the matter. However I am not convinced that you will be able to resolve this anytime soon and am very disappointed and surprised that no one has been able to convince me to have any confidence in your company. I have now decided that I do not wish to continue dealing with such an unprofessional and irresponsible company. So I will be resorting to alternative ways to resolve this situation and starting a campaign to expose how I have been treated by AVG so all prospective customers do not fall for this scam. Mr Manoj Devani
Thank you for writing us back, Manoj.
I see you have already used the above link and reached the concerned team.
They will get back to you via email and help you further.
Thank you.
Hi Manoj,
This isn't the experience we want you to have. We'd like to help you with this.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
They'll be able to track the previous incident & help you with that ticket status.
Thank you for your understanding in advance!