Ip address showing

Hello Caroline,

We apologize for the inconvenience caused.
We'd like to clarify that the pop-up you're referring to, is a promotional campaign/advert for our AVG Secure VPN product.
For further information regarding the AVG Secure VPN, refer to this article.
Upon checking your accont, we can see that you had already purchased an AVG Secure VPN subscription but chose to get refund for it.
If you wish to delete these adverts, please follow the below steps:
Open AVG Internet Security > Menu > General > Personal Privacy > Offers > disable/uncheck the following options under 'Offers':

  • Share app-usage data with AVG so we may offer you upgrades or our other products.
  • Share app-usage data with AVG so we may offer you 3rd party products.

Once you've disabled the above options, restart your computer once & check if the adverts persist.
Thank you for understanding. Keep us updated.

Every time I get on AVG it says my IP address is showing. How do I stop this? Is it really showing and who is seeing it?

Hello Caroline,

We apologize for the inconvenience caused.
We'd like to clarify that the pop-up you're referring to, is a promotional campaign/advert for our AVG Secure VPN product.
For further information regarding the AVG Secure VPN, refer to this article.
Upon checking your accont, we can see that you had already purchased an AVG Secure VPN subscription but chose to get refund for it.
If you wish to delete these adverts, please follow the below steps:
Open AVG Internet Security > Menu > General > Personal Privacy > Offers > disable/uncheck the following options under 'Offers':

  • Share app-usage data with AVG so we may offer you upgrades or our other products.
  • Share app-usage data with AVG so we may offer you 3rd party products.

Once you've disabled the above options, restart your computer once & check if the adverts persist.
Thank you for understanding. Keep us updated.