Hello Ron,
Thank you for contacting us. As per our records, you paid for an AVG Protection multi device subscription. We would like to inform you that this product is not compatible with iOS on which your iPad runs. This product is compatible with Windows, Android and Mac devices. You can find the instructions to install AVG Protection on the supported platforms in this article http://avgclick.me/1JpamCM . Please, feel free to let us know if you require any further assistance. Thank you.
After recieving the email from AVG Zen the instructions state to download. a message pops up stating "Safari cannot download this file".
Ron, Also please be informed that currently AVG have no products available for iOS devices.
AVG Guru
Hello Ron,
Thank you for contacting us. As per our records, you paid for an AVG Protection multi device subscription. We would like to inform you that this product is not compatible with iOS on which your iPad runs. This product is compatible with Windows, Android and Mac devices. You can find the instructions to install AVG Protection on the supported platforms in this article http://avgclick.me/1JpamCM . Please, feel free to let us know if you require any further assistance. Thank you.