Ipaid for my AVG service in Oct. but when I want to run the program, it says I have not paid

AVG Performance
3

Hi Judy,
We are sorry that you are receiving 'Buy now' notifications in AVG. You might have forgot to activate AVG using the new license number received. Please follow the steps in this article to activate AVG ( http://avgread.me/1KulDRP ) and you will be able to use it without any issues. Feel free to contact us for further assistance. Thank you. Komal, AVG Customer care.

1

My payment was charged to my credit card but I cannot run the clean-up system.

2

Hi Judy,
We are sorry that you are receiving 'Buy now' notifications in AVG. You might have forgot to activate AVG using the new license number received. Please follow the steps in this article to activate AVG ( http://avgread.me/1KulDRP ) and you will be able to use it without any issues. Feel free to contact us for further assistance. Thank you. Komal, AVG Customer care.