IPhone Email issue

Hi, answers below;

1.  I am running Windows 11 home, version 21H2
2. AVG Internet security Ultimate
3. Yes, I have tried changing locations as well. my email is through Outlook.

Thanks,

Hello Gary, 

We are sorry for the inconvenience caused to you. We will check and help you to send and receive emails in iOS devices. Could you please try to change location in AVG Secure VPN program and check whether you can send emails? We look forward for your response.

I have recently purchased AVG Ultimate (multi device), it is working fine except on my iPhone (12), I can't send & receive emails through the mail app while VPN is turned on, but I also have an email account through outlook on the phone as well, and yet that works fine. any ideas?

Thank you for providing the information, Gary.
This issue might be due to AVG Internet Security so kindly disable scan outbound emails and check the issue using the below steps.
Please Open AVG Internet Security, and navigate to -> Menu -> Settings -> Basic Protection -> Email Shield -> Untick the "Scan outbound emails (SMTP)" checkbox.
Thank you and keep us updated.

Hi, answers below;

1.  I am running Windows 11 home, version 21H2
2. AVG Internet security Ultimate
3. Yes, I have tried changing locations as well. my email is through Outlook.

Thanks,

Ive just realised that outlook emails on my computer are not working when secure vpn is turned on as well
Hello Gary, 

We are sorry for the inconvenience caused to you. We will check and help you to send and receive emails in iOS devices. Could you please try to change location in AVG Secure VPN program and check whether you can send emails? We look forward for your response.