IRP Hook won't go away

I don't know what a screenshot is !
Please explain. Thank you

Hello Marcy,
We understand how something like this can really try your patience.
Could you please provide us the screenshot of the issue, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.

Marcy, Have a look @ this article (http://avgclick.me/getscreenshot). You can post a screenshot here in your topic. Click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru

Good Morning,

AVG free tells me I have nine instances of IRP Hook which don't go away
when I run a whole computer scan. I have Windows 7 Professional and
use Firefox 43.0.4. The same four browsers remain open.
Thank you for your consideration.

Marcy Johnson

Marcy, did you try the instructions mentioned in the previous link?
Hello Marcy,
We understand how something like this can really try your patience.
Could you please provide us the screenshot of the issue, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Yes, but the link keeps revolving in my browser...
I will try a screenshot again
Okay, Marcy, please do try getting the screenshot only then it will be easy for us to understand and fix your issue.
I don't know what a screenshot is !
Please explain. Thank you

Marcy, Have a look @ this article (http://avgclick.me/getscreenshot). You can post a screenshot here in your topic. Click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru

Hello Marcy,

We appreciate your patience.
We request you to follow the instructions mentioned in this  link: https://support.avg.com/SupportArticleView?l=&urlName=GMER-Scan-Result&q=GMER+result and send us the information.
Thank you.

irp hook