I don't know what a screenshot is !
Please explain. Thank you
Hello Marcy,
We understand how something like this can really try your patience.
Could you please provide us the screenshot of the issue, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Marcy, Have a look @ this article (http://avgclick.me/getscreenshot). You can post a screenshot here in your topic. Click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Good Morning,
AVG free tells me I have nine instances of IRP Hook which don't go away
when I run a whole computer scan. I have Windows 7 Professional and
use Firefox 43.0.4. The same four browsers remain open.
Thank you for your consideration.
Marcy Johnson
We understand how something like this can really try your patience.
Could you please provide us the screenshot of the issue, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
I will try a screenshot again
Please explain. Thank you
Marcy, Have a look @ this article (http://avgclick.me/getscreenshot). You can post a screenshot here in your topic. Click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Marcy,
We appreciate your patience.
We request you to follow the instructions mentioned in this link: https://support.avg.com/SupportArticleView?l=&urlName=GMER-Scan-Result&q=GMER+result and send us the information.
Thank you.