Is a Firewall blocking my printer?

AVG Protection
3

Hi Brian,

I'm sorry to hear this is happening. I'd like to ask you for AVG log files for closer analysis. Please download and run this http://download.avg.com/filedir/util/AVG_SysInfo.exe, briefly describe the situation, include link to this conversation and send it. Specialists will contact you on your e-mail after analysis.

Thanks

1

Periodically (after an update of computer or AVG) my printer stops working and only works if i go back to a restore point. Sometimes (like now) this only allows me to print one item before it stops working again. I can also temperarily turn off AVG, restart the computer, and it will allow me to print one item only.  How can I fix this? It is so frustrating!

2

Hi Brian,

I'm sorry to hear this is happening. I'd like to ask you for AVG log files for closer analysis. Please download and run this http://download.avg.com/filedir/util/AVG_SysInfo.exe, briefly describe the situation, include link to this conversation and send it. Specialists will contact you on your e-mail after analysis.

Thanks