Is AVG preventing delivery of emails from specific sender?

AVG Protection
3

Hello Robert,
We understand that you are unable receive email from specific sender.
Please use the below article to disable AVG Internet Security to check if you are able to receive email after disabling AVG:
| AVG
Please let us know if AVG is causing the issue or not.
Thank you.

1

Hi - I have AVG Internet Security. I have been unable to receive emails from a specific sender for last couple of days (previously receiving them OK). Have checked that the sender is not blocked by my email provider. My AVG has Email Shield scanning inbound emails. Could it be blocking this sender? How can I find out? If so how can I stop it doing so? Thanks. PS please keep advice simple as I am in new territory!

2

Hello Robert,
We understand that you are unable receive email from specific sender.
Please use the below article to disable AVG Internet Security to check if you are able to receive email after disabling AVG:
| AVG
Please let us know if AVG is causing the issue or not.
Thank you.