IS AVG preventing me from opening boxes in my emails?

General discussion
3

Hello Margaret,
Thank you for contacting AVG Community Support.
I’m sorry for the trouble you’re experiencing with opening email attachments due to the firewall message.

  • To assist further, could you please confirm whether you reinstalled AVG Internet Security after uninstalling it?
  • If you haven’t, this may be contributing to the issue.
  • Additionally, if possible, could you provide a screenshot of the exact error message you’re seeing? This will help us identify the problem more accurately.
Thank you for your patience, and I look forward to resolving this for you.
1

I am unable to open up information inside my emails because a message of firewall comes up. At  one time I uninstalled AVG thinking that was the problem. How do I fix messages indicating a firewall is preventing me from opening up information?

2

Hello Margaret,
Thank you for contacting AVG Community Support.
I’m sorry for the trouble you’re experiencing with opening email attachments due to the firewall message.

  • To assist further, could you please confirm whether you reinstalled AVG Internet Security after uninstalling it?
  • If you haven’t, this may be contributing to the issue.
  • Additionally, if possible, could you provide a screenshot of the exact error message you’re seeing? This will help us identify the problem more accurately.
Thank you for your patience, and I look forward to resolving this for you.