Hi everybody. I upgraded to AVG ultimate yesterday and since then i cant get connection to a third party email server on windows 10. It tells me that i need to update my password, but that hasnt helped. Is there any way to see in AVG if the firewall is denying access to the email server?
Thanks for any help or advise you may have.
Hello Michael,
We will check and help you to resolve it. First, let us check whether AVG program blocking the access of email. So, let us disable AVG components one by one and check it. Refer the below article to know how to disable it :
Temporarily disabling AVG AntiVirus protection (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus)
Please try the above steps and let us know. Keep us updated.