Is it a Trojan or a malware? Please help

Hi Bal,

Click the Start button, type "regedit", and then press Enter.
Create registry backup by exporting them (to be sure).

Delete whole registry keys responsible for this situation:

Software restriction policy
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows

Group restriction policy
HKLM\Software\Policies\Microsoft Key (looks like a folder)
HKCU\Software\Policies\Microsoft Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Policiess Key

After that restat PC, AVG should be ok, but I reccomend run whole computer scan.

Thanks

Great Thankyou Zbynek…You are a star!!!

Many Thanks

Hi Bal,

In order to analyze it please provide us with GMER scan result.

Thanks

Hi
When I try to update AVG 2014, I get an error message 'that the program is blocked by group policy'.Searched for this error message in google and have followed all the instructions such as running FSR, anti malware etc…no luck.Any help please

Hi Zbynek,
Installed GMER and ran the test but my PC hanged twice with Blue screen. It keeps crashing. Is there any other way out?

Thanks
Great Thankyou Zbynek.....You are a star!!!!

Many Thanks
Hi Bal,

In order to analyze it please provide us with GMER scan result.

Thanks
Hi Bal,

Click the Start button, type "regedit", and then press Enter.
Create registry backup by exporting them (to be sure).

Delete whole registry keys responsible for this situation:

Software restriction policy
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows

Group restriction policy
HKLM\Software\Policies\Microsoft Key (looks like a folder)
HKCU\Software\Policies\Microsoft Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Policiess Key

After that restat PC, AVG should be ok, but I reccomend run whole computer scan.

Thanks