Is it possible for AVG to cause an I/O error 1224 (ERROR_USER_MAPPED_FILE)

AVG Protection
7

Mr L. Please disable the AVG program on the PC and try to open the files. Please have a look at this article http://bit.ly/1GnMD3N to disable the AVG program. Please feel free to contact us back for any further assistance.

6

Hello Mr L. Yes, it may possible that you can get this error when you try to scan a file that is using by another application.

5

I do not have access to the computer that is running the software. I am just trying to debug my software that is running concurently with AVG. The error is intermittent and I would like to have some sort of assurance that AVG is a potential cause of the errors before I ask the client to make any changes to their computers, which is why I asked my original question. 
Thanks

1

Is it possible for AVG to cause an I/O error 1224 (ERROR_USER_MAPPED_FILE) in another application if it scans or otherwise locks a file while another application is attempting to write to the file; specifically, files with a .dat extension?

The description for this error is found here: System Error Codes (1000-1299) (WinError.h) - Win32 apps | Microsoft Learn

2

Hello Mr L. Yes, it may possible that you can get this error when you try to scan a file that is using by another application.

4

I do not have access to the computer that is running the software. I am just trying to debug my software that is running concurently with AVG. The error is intermittent and I would like to have some sort of assurance that AVG is a potential cause of the errors before I ask the client to make any changes to their computers, which is why I asked my original question. 
Thanks

3

Mr L. Please disable the AVG program on the PC and try to open the files. Please have a look at this article http://bit.ly/1GnMD3N to disable the AVG program. Please feel free to contact us back for any further assistance.