Hello Jeepee,
Thank you for sharing the screenshot.
Please click on "Details" option in the screenshot to know more about the issue and to resolve it quicker.
Also kindly send us the screenshot after clicking on "Details".
Thank you and please keep us informed.
Hello Jeepee,
We will certainly check and help you in resolving this.
What does the AVG Internet Security pop-up message says?
We request you to send us the screenshot of pop-up message received during each scan in order to understand the issue better and fix it.
For taking a screenshot, please refer this article: Creating a screenshot | AVG
If AVG Secure VPN is unable to establish a connection, try the following troubleshooting steps:
Check that your internet connection works when AVG Secure VPN is disconnected. If your internet connection isn't working, check your network configuration.
Select a different AVG server location.
Disconnect other VPN services that may be running on your PC. If you are connected to another VPN, it is likely that AVG Secure VPN won't work properly.
Restart your PC and try connecting to AVG Secure VPN again.
Check the configuration of your firewall. Firewall configurations vary according to the vendor/manufacturer. Consult the related documentation for information about running a VPN.
Confirm that your subscription is active. Open AVG Secure VPN, and go to ☰ Menu ▸ My subscriptions ▸ Subscriptions on this PC. Ensure Active appears next to AVG Secure VPN.
If AVG Secure VPN is still unable to establish a connection, try to uninstall and reinstall the application.
Thank you.
AVG Internet Security sends recurring messages during each scan. I need it to stop hogging my desk.
AVG VPN does not turn on when starting or reebothing the computer. The VPN is however set up to start automatically.
Hello Jeepee,
We will certainly check and help you in resolving this.
What does the AVG Internet Security pop-up message says?
We request you to send us the screenshot of pop-up message received during each scan in order to understand the issue better and fix it.
For taking a screenshot, please refer this article: Creating a screenshot | AVG
If AVG Secure VPN is unable to establish a connection, try the following troubleshooting steps:
Check that your internet connection works when AVG Secure VPN is disconnected. If your internet connection isn't working, check your network configuration.
Select a different AVG server location.
Disconnect other VPN services that may be running on your PC. If you are connected to another VPN, it is likely that AVG Secure VPN won't work properly.
Restart your PC and try connecting to AVG Secure VPN again.
Check the configuration of your firewall. Firewall configurations vary according to the vendor/manufacturer. Consult the related documentation for information about running a VPN.
Confirm that your subscription is active. Open AVG Secure VPN, and go to ☰ Menu ▸ My subscriptions ▸ Subscriptions on this PC. Ensure Active appears next to AVG Secure VPN.
If AVG Secure VPN is still unable to establish a connection, try to uninstall and reinstall the application.
Thank you.