Hello Ian,
As per our record, I see an active AVG Internet Security - Unlimited (1 year subscription) purchased on 31st May 2017 for AUD 69.74 using your VISA card.
I couldn't see a charge debited for AVG subscription through PayPal.
I request you to contact our sales support using this link: https://support.avg.com/support_sales_chat?l=en by taking the screenshot of the PayPal statement that shows the charge deduction for AVG.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I have received notification from Paypal that I have been billed for a payment to AVG eCommerce CY Limited of $73.99. I have no knowledge of authorizing this payment. Could you please tell me if this deduction by Paypal is legitimate, and if so what it is for. I made a payment,(via credit card) in May which I believed to be the renewal fee. I have always paid by credit card in the past. Paypal have said that they are investigating this but they have their money from my account and I think they couldn't care less.
Hello Ian,
As per our record, I see an active AVG Internet Security - Unlimited (1 year subscription) purchased on 31st May 2017 for AUD 69.74 using your VISA card.
I couldn't see a charge debited for AVG subscription through PayPal.
I request you to contact our sales support using this link: https://support.avg.com/support_sales_chat?l=en by taking the screenshot of the PayPal statement that shows the charge deduction for AVG.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.