Hello Victoria,
We are sorry to know that. We will certainly check and help you.
Regarding your password concern, we can remove AVG old traces
(please run the AVG clear tool (https://support.avg.com/SupportArticleView?urlname=uninstall-avg-software-clear-remover)in safe mode then reboot your PC to normal mode) and reinstall (https://support.avg.com/SupportArticleView?urlname=reinstall-avg) the program then check the issue.
Thank you and keep us updated.
I accidentally set a password thing for AVG Antivirus Free on my desktop, and when I click on my settings (this is when i never set a password lock before) I don't have the password because I don't know it. Can someone email me because I want to update my settings on my computer and I can't do that.
Hello Victoria,
We are sorry to know that. We will certainly check and help you.
Regarding your password concern, we can remove AVG old traces
(please run the AVG clear tool (https://support.avg.com/SupportArticleView?urlname=uninstall-avg-software-clear-remover)in safe mode then reboot your PC to normal mode) and reinstall (https://support.avg.com/SupportArticleView?urlname=reinstall-avg) the program then check the issue.
Thank you and keep us updated.