Issue with Microsoft Outlook 2016 when AVG VPN enabled

AVG VPN
3

Hello Ian,

Let's have a look into this together.
Could you change your location in AVG Secure VPN and verify the status?
If the issue continues to be the same, please disable e-mail shield and check if you are able to access e-mails through Outlook.
Please keep us informed about the status.

1

Microsoft Outlook 2016 was working OK when i originally uploaded it onto my computer, but after a recent AVG update it will now not send or receive E Mails if i have the VPN enabled.  Is there a fix for this ???

2

Hello Ian,

Let's have a look into this together.
Could you change your location in AVG Secure VPN and verify the status?
If the issue continues to be the same, please disable e-mail shield and check if you are able to access e-mails through Outlook.
Please keep us informed about the status.