Issue with re-activate my licenses after re-install windows

AVG Protection
5

Hello Alaa,

We are sorry to know that.
We have sent an email for you to provide the screenshot of error appearing for activation and the code that you try to enter.
Please revert to the email without changing the subject.
Thank you.

1

Dear , 
i bought licenses for 3 Pcs , still valid until 2021
i had just reinstall windowns and then after install again AVG 
facing now issue with activation when i put my license number 
getting following message 'something went wrong'

thx for help

2

Alaa, thank you for getting back and let us know.
We're glad to hear that your issue has been resolved.
If you need anything else, do not hesitate to let us know.

6

Hello ,

after several trials logging on with mail or try to use activation code , it works

thanks for your quick reply

Alaa

3

Hello ,

after several trials logging on with mail or try to use activation code , it works

thanks for your quick reply

Alaa

4

Hello Alaa,

We are sorry to know that.
We have sent an email for you to provide the screenshot of error appearing for activation and the code that you try to enter.
Please revert to the email without changing the subject.
Thank you.