Issues when turned on

I have switched servers, switched locations, tried different wifi connections and nothing is working. As soon as I turn the vpn on it shuts off my internet access. It's to the point I am so frustrated that I am looking into other internet security options It's been months of this.

Every time I try to turn my vpn on, my computer seems to freak out and keeps disconnecting and reconnecting to the internet, I haven't been able to use my vpn for awhile now and its frustrating. Any ideas?

Hi Melindra,

We're glad to look into this & help you.
Sometimes, this might happen if the server (location) to which you're connected through Secure VPN is under maintenance or unavailable.
The other possibility for this to happen could be unstable network provided by the corresponding server.
In this regard, we'd suggest you to try connecting to different servers in Secure VPN to identify the server that provides better network connectivity.
Please try the above step & let us know if it helps.

This isn't the experience we want you to have, Melinda. 
In this regard, we'd suggest you to try reinstalling AVG Secure VPN once. 
As it isn't recommended to share the product details over this post, we've sent you an email including the reinstallation articles along the activation code.
Please follow those steps & let us know if it helps.

I have switched servers, switched locations, tried different wifi connections and nothing is working. As soon as I turn the vpn on it shuts off my internet access. It's to the point I am so frustrated that I am looking into other internet security options It's been months of this.