Issues With a Refund

Hello Deborah,
We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us.
Thank you.

Recently had £79.99 deducted from my account without my knowledge.  I requested a refund through Japan and have an email agreeing.  However there has been no reply since.  I am disgusted and fed up pursuing this!  Help please!

Hello Deborah,
We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us.
Thank you.