Issues with updating payment details

Like others, I am having problems updating my payment details. I put in my new card details but then get a pop-up which doesn’t ever finish loading and doesn’t update my card details. What can I do?

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Same here, 3 days allready trying….

I finally got this resolved by sending AVG a direct message through facebook @ https://www.facebook.com/search/top?q=avg&locale=en_GB%252F

Also, I discovered that if you go to your “manage my subscriptions” in the payment section and click on unsubscribe, you will be able to open a chat with an actual agent and not an AI bot. They will be able to help you.

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thank you!!! at last a human is responding :grinning_face_with_smiling_eyes:

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