iSSUES WITH VPN

I have taken a 3 year subscription to VPN… but I am sorry now. When I use facebook or even browser it seems to be blocking my wifi so I need to reconnect or to get it to work I have to turn of VPN?? never happened before. Also EMAILS are stalling a lot of the time and sometimes I have to log out and start and if all else fails need to turn VPN off… thats pointless. Everything on the PC was working well before but now I am having problems with so many programs etc.  Can you explain why. I feel I have been ripped off and think that perhaps I am going to ask for a refund. Not worth the security if I cannot use the internet properly.

Hello Jean, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Have you tried to change the location in AVG Secure VPN and check it?
2. How do you access your email? Are you using any email client or web browser?
3. What are all other AVG program installed in your device other than AVG Secure VPN?

Keep us updated. We look forward for your response.

Hello Jean, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Have you tried to change the location in AVG Secure VPN and check it?
2. How do you access your email? Are you using any email client or web browser?
3. What are all other AVG program installed in your device other than AVG Secure VPN?

Keep us updated. We look forward for your response.