Hello Lance,
We understand your concern. We apologize for the inconvenience caused.
Could you please let us know the name of the AVG product you are trying to install in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue to assist you better. Could you please let us know whether you have installed any other AVG product or any other 3rd party antivirus product in your pc before?
Feel free to contact us for any further assistance. Thank you.
I have recently updated to Windows 10 and ever since I did, my AVG is not working. It says I have an invalid code. I went online and found out my code. When I enter it, it says it is an invalid code. I try and uninstall it to reinstall, but when I try, I get an error code (0x0070643) saying "service AVG Firewall (avgfws) could not be stopped.
General Internal Error
removal of product failed
@AVGMSI_Error1921
MSI action failed.
Any ideas on how to fix this?
Hello Lance,
We understand your concern. We apologize for the inconvenience caused.
Could you please let us know the name of the AVG product you are trying to install in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue to assist you better. Could you please let us know whether you have installed any other AVG product or any other 3rd party antivirus product in your pc before?
Feel free to contact us for any further assistance. Thank you.
Lance, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru