It says i must buy new

AVG Subscription
6

Hi Anneke,
We understand your concern and No worries I will help you in the issue.
It seems that you have AVG Internet Security which is valid until 13-1-2019 and to install the paid version of AVG Internet Security, Please follow the below link.
http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe
Thank you.

7

its not working and now i, out

5

Hi Anneke,
We understand your concern and No worries I will help you in the issue.
It seems that you have AVG Internet Security which is valid until 13-1-2019 and to install the paid version of AVG Internet Security, Please follow the below link.
http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe
Thank you.

2

its not working and now i, out

3

Hello Anneke,
We are sorry to hear that. Could you please let us know whether you received any error message while trying to install AVG ? If so please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.

4

Anneke, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

1

AVG eCommerce CY Limited, Gatwickstraat 9 – 39, Amsterdam, 1043 GL, NETHERLANDS
Customer: Anneke Fasting Peter stbyesgt 33 Drammen, 3014 NORWAY
Account Holder: Bank Name: Payment Reference Number: Bank Account Number: City: IBAN: SWIFT/BIC Code:
INVOICE
Order number: 75666941
AVG Order reference number: 701-6324171
Invoice number
Invoice date: Payment method
3502625612
13-01-2017 Credit card
INVOICE INFORMATION
Line Product Delivery VAT %
Unit price NOK
Qty Price NOK 1 AVG Internet Security 1 computer (2 years) Electronic 25.0 580.80 1 580.80 Subtotal NOK: 580.80
Line Country VAT % Base NOK VAT NOK 1 - 25.0 580.80 145.20 Total VAT NOK: 145.20
Total NOK: 726.00

Try to everything but it still say i have to buy New…? Can i plz have a New lisencecode that might work :wink: