It shows AVG Zen is loading but it stopped and nothing is happening

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3

Hi Bev,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks

1

Zen is supposed to be loading but appears to be locked up.  What next?

2

Hi Bev,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks